Five Key Elements of Capacity Management

According to Sullivan consultant Anne Roy, Capacity Management and Access to the Schedule work hand in hand. “Scheduling is the heart of surgery,” says Roy, “and we almost always find a scheduling issue when we assess an OR.” While schedulers need to run data reports and perform other clerical tasks, the decisions they make are absolutely crucial to the function of an OR. If a surgeon cannot get on the schedule, if OR’s are sitting empty, and/or if surgical blocks are too short, fewer patients are being treated, revenue is lost, and doctors are frustrated. Five Keys to Capacity Management The Size of the OR: The number of operating rooms in a hospital must match the current volume of cases.

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