Don’t miss the opportunity to hear Randall Heiser, MA, BA a prominent leader in the healthcare consulting industry speak on ‘The Power of Innovative Block Scheduling and Management’ on Thursday, September 19 from 3:30 - 4:45 p.m. at the OR Manager Conference at the Ernest N. Morial Conference Center in New Orleans.
Be sure to visit the Sullivan Healthcare Consulting team at OR Manager Conference Booth 620 and register to win one of 12 copies of The Healthcare Executive's Guide to Navigating the Surgical Suite co-authored by Gerald E. Biala, MSN, RN, CNOR, CSSM, Senior VP of Sullivan Healthcare Consulting and Theresa A. Fitzpatrick, PhD, RN, FAAN. Published by Sigma.
Improving Surgeon and Staff Satisfaction
Heiser will discuss cutting edge trends in block scheduling and management, which are helping to improve surgeon and staff satisfaction as well as create opportunities for new surgeons to build a practice. This session will equip you with new techniques in governance, allocation methodologies, demand smoothing, measurement, targets, and new ways of balancing blocks, staffing deployment, and inpatient demand smoothing. Learn novel tactics to monitor and adjust blocks that are underperforming.
About Randall Heiser, MA, BA, President and CEO of Sullivan Healthcare Consulting
Heiser is a leading expert in surgery operations, scheduling, and implementation of operational improvements in operating rooms throughout North America. As a healthcare consultant, he has applied his experience to hospital and ambulatory operational redesign and reengineering, quality improvement, and operational analysis in numerous clinical departments for over 35 years.
Heiser remains focused on comparative data analyses and the use of benchmarking data to improve the operational aspects of surgical programs in healthcare organizations to better manage resources and improve the quality of patient care. He has worked to design several proprietary surgery scheduling information systems currently available in North America. Innovative efficiency programs resulting from this work are currently used in more than 500 hospitals across the United States and Canada.
As an industry leader in comprehensive healthcare consulting, Heiser frequently appears as a speaker addressing perioperative process efficiencies for prominent organizations within the perioperative field including:
He has also served as a resource for trade publications and leads two annual seminars, “Best Practice Perioperative Program Design,” for SHC in the U.S. and in Canada.
Heiser received his BA in Economics and Political Science in 1982 from the University of Michigan, Ann Arbor. He then returned to the University of Michigan to earn an MA in Applied Economics in 1984.
Extensive Clinical and Healthcare Consulting Experience
Sullivan Healthcare Consulting offers a full range of perioperative, sterile processing and healthcare consulting services. Our experts have an in-depth understanding of industry standards, which is coupled with best practices, to maximize the strategic goals of your hospital. Contact our team today to discuss how we can help your healthcare organization prosper.