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Perioperative Staffing Optimization

June 27, 2018

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Achieving fast turnovers has been a long-standing challenge for most hospital-based ORs. At the OR Manager Conference, we shared our success at Abbott Northwestern Hospital with our poster Chasing Turnover and Winning.

We started by examining these common problems at the 900+ bed quaternary teaching medical center:

 

  • lengthy turnover times

  • weak OR Governance structure

  • dissatisfied surgeons

  • lack of role clarity during the turnover process

 

[Download the .PDF Poster]

 
Implementation included creating a multidisciplinary team, standardizing work for each turnover role, charge nurse identifying turnover hot spots, addressing issues in real-time, implementing an escalation tool, daily metrics reporting, and weekly time segment analyzing.

The critical success factors achieved at Abbott Northwestern Hospital resulted in improved visible metrics, satisfied surgeons, staff coaching, and cohesive and focused leadership. A new tactic was developed called "Turnover Recovery" to mobilize resources and communicate with surgeons when a turnover is unexpectedly long.

 

Learn more about Sullivan's implementation support here or contact the Sullivan Team today to find out how we can assist your OR.

Gerry Biala, MSN, RN, CNOR, CSSM
Senior Vice President

Gerry has expertise in optimizing the performance of all elements of surgical services and is highly skilled in facilitating and consolidating multiple departments and physician objectives into a unified plan to achieve desired results. 

He is the co-author of The Healthcare Executive’s Guide to Navigating the Surgical Suite, published by Sigma.

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