Randy Heiser, MA, BA, President of Sullivan Healthcare Consulting to Present on OR Efficiency at Pre

Sullivan Healthcare Consulting (SHC) President Randy Heiser, MA, BA will be presenting on OR Efficiency at the Premier Anesthesia Medical Director Meeting on February 22, 2020. Presenting the ‘Top 10 Reasons ORs Don't Work Well’, Randy will walk through the characteristics that embody a successful OR including on-time starts, effective governance, and the elimination of redundant processes.

Attendees will learn how a world-class OR achieves a balance between efficiency and productivity and the critical characteristics every OR must have to sustain long-term success.

Characteristics of an Effective OR

  • Team nursing

  • 95% of scheduled cases happen when and where planned

  • 86%-88% of all performed cases scheduled prior to a defined schedule close

  • Add-on process clinically sequenced, using a classification system

  • Policies clearly defined and with flexibility to meet surgeons’ needs

  • Exclusive contract with anesthesia providers, tying financial support to performance

  • Performance measured and reported

  • Effective governance structure

  • Elimination of redundant processes

  • Enforcement of policies

  • Medical director in place

About Randall Heiser, MA, BA, President & CEO of Sullivan Healthcare Consulting

Heiser is a leading expert in surgery operations, scheduling, and implementation of operational improvements in operating rooms throughout North America. As a healthcare consultant, he has applied his experience to hospital and ambulatory operational redesign and reengineering, quality improvement, and operational analysis in numerous clinical departments for over 35 years.

Heiser remains focused on comparative data analyses and the use of benchmarking data to improve the operational aspects of surgical programs in healthcare organizations to better manage resources and improve the quality of patient care. He has worked to design several proprietary surgery scheduling information systems currently available in North America. Innovative efficiency programs resulting from this work are currently used in more than 500 hospitals across the United States and Canada.

As an industry leader in comprehensive healthcare consulting, Heiser frequently appears as a speaker addressing perioperative process efficiencies for prominent healthcare organizations within the perioperative field including:

He has also served as a resource for trade publications and leads two annual seminars, “Best Practice Perioperative Program Design,” for SHC in the U.S. and in Canada.

Heiser received his BA in Economics and Political Science in 1982 from the University of Michigan, Ann Arbor. He then returned to the University of Michigan to earn an MA in Applied Economics in 1984.

Extensive Experience in Optimizing OR Efficiency

SHC offers a full range of perioperative, sterile processing and healthcare consulting services. Our experts have an in-depth understanding of industry standards, which is coupled with best practices, to maximize the strategic goals of your healthcare organization. Contact our team of experts to discuss how we can strike a balance between the efficiency and productivity of your OR.

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​​Tel: 866-303-8968

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